The Goodreads problem synopsized.
You must have a sense of how people respond to your work, but you mustn’t fixate on any one response — learning to manage variation in tastes is an important skill for anyone doing creative work.
It’s harder than ever to escape people’s responses to your writing; to ‘be online’ (to live online) is to be constantly, destructively aware of the ultimately irrelevant. Yet you should never get drawn into a lengthy exchange with a reviewer of your work, paid or volunteer, except to clarify errors of fact.
There is no good solution, other (I suppose) than doing good enough work that you can confidently ignore reviews altogether.